A hospitalization can happen unexpectedly.
When it does, families may suddenly need to answer questions about medications, allergies, medical history, previous conditions, and other important information, all while trying to support their loved one.
Long Term Home Healthcare provides 24/7 virtual hospitalization assistance to help authorized patients and families organize and communicate important healthcare information during the hospital admission process.
When a patient uses Long Term Home Healthcare, information that has been provided to our platform and appropriately authorized for use can help make important details easier to access when they are needed.
Depending on the information available and the patient's authorization, our virtual assistant may help provide or organize information such as:
Our goal is simple: help families provide important information accurately and efficiently when time matters.
Hospitals don't only admit patients during business hours.
That's why our virtual assistance is designed to be available 24 hours a day, 7 days a week.
Whether hospitalization occurs during the day, late at night, on a weekend, or during a holiday, families can have access to virtual assistance for information and administrative support.
Hospital admissions can involve multiple forms and questions.
Our virtual assistant can help authorized patients or family members gather and organize the information needed for the hospital intake process.
Accessing and organizing allergy information that has been provided and authorized for use.
Helping organize current and prior medication information available through the patient's authorized information.
Helping provide relevant previous medical information available through the patient's authorized profile.
Helping patients or authorized family members complete administrative information based on the information available.
Your healthcare information is personal.
Our system is designed around the information the patient has provided and authorized for appropriate use.
Where appropriate, our virtual assistant can also help seek confirmation from an authorized family member before information is provided.
Our goal is to help families maintain control over who can access and receive their information while making important information easier to communicate when needed.
In a genuine emergency, circumstances can change quickly.
Our service is designed to support communication and information sharing, but it does not replace emergency medical services, physicians, nurses, or hospital staff.
Where an immediate decision is required and the available information and applicable authorization framework permit action, our system may follow established emergency procedures designed to prioritize the patient's safety and continuity of care.
Emergency medical decisions remain the responsibility of qualified emergency and hospital healthcare professionals.
If someone is experiencing a medical emergency, call 911 or follow the hospital's emergency procedures.
You or your loved one arrives at a hospital or needs assistance with the admission process.
Our hospitalization assistance is available 24/7.
The system can access information that is available in the patient's profile and appropriately authorized for use.
When appropriate, the system can seek confirmation from an authorized family member or other authorized person.
Relevant information can be organized to help the patient or authorized family member provide it to the hospital.
When a loved one is in the hospital, families should be able to focus on supporting them, not searching through drawers for medication lists or trying to remember every detail of their medical history.
Long Term Home Healthcare is designed to help keep important information organized and accessible when families need it most.
The best time to organize important healthcare information is before an emergency happens.
By keeping your information current in your Long Term Home Healthcare profile and clearly establishing appropriate authorizations, you can help make important information easier to access when it matters.
Long Term Home Healthcare — helping families stay prepared, connected, and supported, 24/7.
Hospitalization Assistance is an administrative and informational support service. It does not provide emergency medical treatment, diagnosis, medical decision-making, or replace physicians, nurses, emergency medical services, or hospital personnel. Information is provided subject to applicable authorization, privacy, security, and legal requirements.